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Insurance

Settle claims faster and catch fraud earlier, with AI doing the reading and your people making the calls.

Insurance runs on documents, photos and judgment, and most of the delay is in the reading. geist puts AI in the loop on claims and underwriting so the routine work gets done in minutes and your specialists spend their time on the cases that need a human.

The result is faster settlements for honest customers, sharper detection of the ones who are not, and a paper trail that holds up when a regulator or an auditor asks how a decision was made.

What it does

AI claims analysis from images

Damage photos are read automatically to estimate severity and category, so adjusters open a claim already knowing what they are looking at.

Automated underwriting

Applications and supporting documents are parsed, scored for risk and routed, clearing the straightforward cases and flagging the ones a human should price.

Anomaly and fraud detection

Patterns across claims surface organized and opportunistic fraud that reviewing cases one at a time misses, with the evidence attached for follow-up.

Service bots for customers

Policyholders get instant answers on coverage, status and next steps, with the assistant fenced so it never promises terms outside the policy.

Document intake and triage

Incoming mail, PDFs and forms are classified and the key fields extracted, so nothing sits in a queue waiting to be sorted by hand.

In practice

A motor insurer lets customers upload accident photos through the app. geist estimates the damage class and prefills the claim, so an adjuster confirms and pays a clear case the same day instead of a week later.

What you get

  • Claims settled in hours, not weeks, for clear cases
  • More fraud caught before payout
  • Underwriters focused on the cases that need them
  • Lower handling cost per claim
  • Decisions documented for audit and dispute

Questions

Does a human still decide the claim?
Yes. geist does the reading, scoring and routing; your adjusters and underwriters keep the decision. The AI speeds the work and leaves a record of what it saw.
How do you handle sensitive customer data?
geist complies with GDPR by design and can run on servers in Germany on your own infrastructure, so health and personal data stay under your control.
Can it work with our existing claims system?
Yes. We integrate with your core and document systems so AI fits your workflow rather than forcing you to rip and replace.
Get started

Speed up claims without losing control

Book a call and we will turn one claims or underwriting bottleneck into a working pilot.